US-based Cammie Cannella is the Vice President of Global Education and Customer Experience for “Kiehl’s Since 1851”. Starting her career in the brand’s flagship store in New York City almost 10 years ago, Cammie has now gained worldwide recognition, as she is also “the face of Kiehl’s” and the spokesperson of the company. She is mostly known for being eloquent and dynamic, putting the name of this brand at the highest level of the pharmaceutical and aesthetic platform.
How has the brand changed over time along with the clients? I recall first hearing about models using Kiehl's but it has now become a global favorite among men and women of all ages.
Over the years, we have developed our business primarily based on our reputation and by word-of-mouth recommendation. We prefer to reach all of our customers--including those who may be celebrities and influencers--through the quality of our products and the personal attention that we pay to their needs
When people know that a product is "Dermatologist Approved" there is a certain level of confidence when trying out a new item. What are some benefits of having your approval and consultation on these products?
Kiehl’s Dermatologist Solutions are actually formulas developed to complement dermatology procedures or for customers who would prefer alternatives to dermatology procedures. It is always beneficial to share with your dermatologist what cosmetic products you are using or to ask them for recommendations. This ensures that the at home treatments are properly addressing any patient concerns and are complementary to any in-office treatments. (answered by Dr. Adam Geyer, Kiehl’s Consulting Dermatologist)
Middle Eastern women love the sun, but tend to get dark spots because of our olive complexion. What type of results and how quickly can someone using the Clearly Corrective Dark Spot Solution expect?
Knowing that discoloration and loss of clarity was a growing concern amongst our customers, with 71% expressing concern with uneven tone and lack of clarity and nearly 29% citing age spots as a concern, Kiehl’s chemists developed Clearly Corrective Dark Spot Solution. This highly concentrated prescription strength treatment with Activated C interferes with the overproduction of melanin by blocking: 1) the activation of the enzyme tyrosinase, the key enzyme in the melanin production pathway, 2) the distribution of melanin to the surrounding skin cells, 3) retention of irregular pigment clusters in the skin.
Clearly Corrective Dark Spot Solution was tested on a multi-ethnic panel of women, and was clinically demonstrated to show a smoother texture, and increased luminosity within 2 weeks. In as little as 4 weeks, the formula begins swiftly correcting the appearance of global (overall) discoloration. Within 12 weeks, clinical results showed significant improvement in overall skin tone.
The key step in keeping the skin looking even and bright is prevention! Wearing a sunscreen 365 days a year is the single most important step in keeping the skin looking youthful and even in tone.
What's the secret behind the Powerful-Strength Line-Reducing Concentrate that has made it such a favorite?
The secret behind the Powerful Strength Line Reducing Concentrate from Kiehl’s is the highly potent concentrate of Vitamin C it contains within its formula, 10.5% L-Ascorbic Acid. Vitamin C is one of the most important molecules in antiaging for both men and women. We know that it is a powerful antioxidant with a breadth of effects in the skin that makes it suitable to the skin of both men and women – it addresses fine lines, improves the texture of the skin, evens the skin’s tone, and has the ability, when applied in the morning underneath sunscreen, to diminish free radical damage created by UV exposure and can help to diminish sun damage more globally.
What makes the Ultra-Light Daily UV Defense Sunscreen different from other sunscreens in the market?
Kiehl’s Ultra-Light Daily UV Defense not only provides broad spectrum UVA and UVB coverage, but has a lightweight texture suitable for all skin types. Used daily, this gentle and non-greasy lotion leaves skin with a matte finish while providing reinforced prevention against signs of premature skin aging. We are excited to share that after consumers experienced this formula, 100% found that the product left their skin comfortable and 93% felt a fresh sensation when applying.
Many people have sensitivity toward the chemicals in a sunscreen. Is the Ultra-Light Daily UV Defense Mineral Sunscreen a better option for them?
While all Kiehl’s sunscreens are tested to demonstrate that they are appropriate for all skin types, including sensitive and acne-prone, people with these skin types often find that mineral filter formulas, such as Ultra-Light Daily UV Defense Mineral Sunscreen, work best for them. This can be due to sensitivity to particular chemical filters or the more mattifying textures that mineral filter formulas can more easily provide due to the powder nature of the mineral filters.
Major cities like New York, LA and Dubai have so much pollution, is this why Kiehl's felt the need to come up with the new Daily Reviving Concentrate?
Kiehl’s new Daily Reviving Concentrate was designed to reduce daily environmentally-induced oxidation. This non-comedogenic, non-acnegenic, mineral oil free and paraben-free formula is lightweight and quickly absorbed, helping to strengthen and protect the skin barrier from environmental aggressors for a fresh and healthy look all day long.
How does the Precision Lifting & Pore-Tightening Concentrate tighten and lift?
Kiehl’s Precision Lifting and Pore-Tightening Concentrate features two powerful ingredients, which work to visibly reduce the size and appearance of enlarged pores: geranium essential oil and micro-filtered yeast extract.
Geranium Essential Oil has been shown to stimulate biomarkers associated to anti-aging and anti-oxidant benefits, and to protect against the degradation of collagen and elastin, and the highly refined Micro-Filtered Yeast Extract has been demonstrated to show a significant effect on markers of skin firmness and elasticity, including the stimulation of Collagen (type IV and VII) as well as GAGs that support the skin at both a surface and pore level.
Precision Lifting and Pore-Tightening Concentrate also supports the key elements within the pore early on. It targets the Dermal Epidermal Junction (DEJ), which is located between the epidermis and dermis and serves as the gateway between these two layers of the skin. The DEJ is directly responsible for anchoring the epidermis and dermis, while maintaining their cohesion and structural support. With aging, this support structure of the skin begins to degrade leading to the weakening of skin layers’ cohesion, ultimately resulting in sagging skin and enlarged pores. Incorporating this product into your regimen early on will encourage a fortified DEJ and help improve sagging skin and enlarged pores.
Regarding the Clearly Corrective™ Dark Circle Perfector, can this be used to add brightness even if major dark circles aren't an issue?
Yes! The formula contains Amino Acid treated mineral pigments that instantly help brighten the under eye area, while Caffeine helps reduce puffiness.
Kiehl’s Clearly Corrective Dark Circle Perfector SPF 30 is a multi-action eye treatment that not only corrects dark circles, but also brightens the eyes and contains 100% mineral filters that protect the delicate eye area against UV rays.
What's a good age to start using the Hydro-Plumping Re-Texturizing Serum Concentrate?
Hydro-Plumping Re-Texturizing Serum Concentrate is designed for women of all skin types and ages as it is formulated to provide both instant and future benefits. After only a few applications, the skin can look more youthful through the product’s fast-acting plumping effects. With consistent use of the Hydro-Plumping Re-Texturizing Serum Concentrate over time, the skin’s barrier function is strengthened which can diminish the penetration of harmful environmental oxidizing agents and free radicals into the skin (that cause damage to our vital cellular structures and DNA) which, in turn, can translate into healthier skin that ages more slowly.
Aline Agopian
